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remote-support

Br1,000.00 Br950.00

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Product Description

Through Remote Support, Hexagon gives IT Support to companies over the internet, eliminating the need to travel to the place of the incident. Remote support is very cost effective while providing support instantly to the customer. Using this very effective tool, Hexagon’s IT professionals will be able to see and work on the desktop of the customer remotely, just as if the technician was sitting right in front of the computer.

Conditions:

  • Minimum prepaid 1000 Birr
  • Prepayment is not returnable if unused
  • Prepament is valid for 3 Months
  • maximum allowed 7 calls for 1000 Birr or
  • Total 8 hours remote support which ever comes first
  • Professional tech will try fixing problems remotely viewing your screen
  • Initial software setup is made for prepayment (maximum of 5 devices)
  • cannot be changed to on site visit
  • All prices are including VAT

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